TERMS & CONDITIONS
These terms of use, the agreement on booking services between the user and the service provider and the agreement on transportation service between the driver and traveller or user shall be governed by Hungarian law. By making a booking with us, you agree to be legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions then regrettably you may not make a booking via our website. If you do not comprehend any of the contract conditions, we strongly recommend that you contact us before proceeding with any contract. www.GetBusTour.com (Address: Hungary, Magyarország 2120 Dunakeszi, Statistical code: 4939) hereinafter GetBusTour.
1 Service & Contract Formation
1.1 Requesting a quote is a free service through our website.
1.2 When you submit your request for service, your details are sent to the service provider. The service provider will be send you an offer. When your reservation is accepted a confirmation email is sent to you and the contract is formed.
1.3 GetBusTour acts as a transport service provider and contract is between you and GetBusTour.
1.4 Smoking in the vehicles are not permitted. The service provider will not carry more passengers than its insurance or licensing allows. Please note that a child, no matter what age, counts as one passenger.
2 Liability
2.1 As laws and licensing rules vary from country to country some conditions may limit or exclude liability. We strongly recommend as with any form of travel that the customer takes out adequate travel insurance.
2.2 We will not be responsible for any losses you suffer (including for example any missed flights) due to your failure to allow sufficient time for your journey. While drivers shall undertake their best effort to arrive at the destination (and sights, if booked) at the estimated time, neither the driver nor the company makes any warranty to users about the time of arrival at the destination or sights.
2.3 In agreeing to the terms and conditions you accept that GetBusTour will in no way be held responsible for any losses, expenses or claims made by you in the event of any problem associated with the transfer and all claims will lay.
2.4 GetBusTour shall not be liable for any loss or damage arising as a result of the transportation service. The driver’s liability for any loss or damage arising as a result of the transportation service shall be limited to the amount of the fees paid by the user for the transportation service.
3 Availability of Service
3.1 We are entitled to refuse any order placed by you. We do not guarantee to successfully allocate to every booking request. In the event that we are unable to accept your booking request we will send an email to advise you of any alternative that may be offered.
3.2 All information is given on the website in good faith. GetBusTour will not be responsible for any other inaccuracies due to out of date information which may have not been pointed out to us.
3.3 Vehicle model and type indicated in the reservation form and on this web site are for description of the type of service. In rare cases we may need to arrange a replacement vehicle should this be necessary in order to provide the transportation service. For example in the case that the vehicle booked is delayed in traffic or diversion a suitable replacement will be provided of equal or greater cost of service value. We do not guarantee that the exact model or type of vehicle specified in your confirmation email will be used for the service.
3.4 Travellers must act reasonably and with good manners during the trip and not to interfere with the driving. Travellers must take reasonable care not to damage or make the car dirty. Drivers must act reasonably and with courtesy during the trip.
3.5 Neither GetBusTour nor the driver provide travel agency services. The driver does not provide any additional services unrelated to the transportation services.
4 Prices & Payment
4.1 GetBusTour will email you a quotation based on the information supplied by you. GetBusTour may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required.
4.2 If you accept the quotation, you will receive confirmation of your booking by e-mail. Please check your booking confirmation carefully and inform GetBusTour promptly of any errors. GetBusTour shall not be responsible for any delays caused or costs arising from by your failure to provide GetBusTour with correct information.
4.3 For orders where a pick-up location is outside of Budapest, the company may request a deposit to be paid for the selected vehicles, trips and orders for larger groups. If the required deposit is not paid, the company has the right to cancel the order.
5 Cancellation & No Show
5.1 All cancellation needs to be forwarded in written to us. In case of no show or late cancellation we reserve the right to take legal steps and force the contracted amount through the Police and Courts. All of our customers have their IP address, location and other information.
5.2 Cash on the spot / We do not charge any penalty fee till 1 day prior, but if the client cancel a booking after the vehicle has been dispatched then a charge may be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation.
5.3 PayPal in advance
- If you cancel at least 30 day(s) in advance of the scheduled departure, there is no cancellation fee
- If you cancel between 8 and 29 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee
- If you cancel within 7 day(s) of the scheduled departure, there is a 100 percent cancellation fee
6 Termination
GetBusTour will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and will ask all passengers to vacate the vehicle as soon as it is safe to do so. No refunds will be given if the journey is terminated part way through the hire.
7 Child Seats
7.1 Children must use the correct child seat until they are 135cm tall or age 12 (whichever they reach first). They then must wear an adult seatbelt. It is the driver's responsibility to see that children are restrained correctly. However, there is an exemption for licensed vehicles, which can still carry children even if the correct child seat is not available.
7.2 Children under 2 years of age, with or without child seat, still count towards the vehicle occupancy.
8 Excess Luggage
Please inform us at the time of booking if you wish to travel with excess baggage. This is to ensure that the vehicles can accommodate you. The passenger (you) shall be liable for all expenses incurred should additional vehicles be required to transport non-declared excess luggage.
9 Miscellaneous
9.1 GetBusTour may subcontract its obligations under this Agreement. You shall not assign, transfer or delegate any of your rights or obligations under this Agreement.
9.2 GetBusTour may change these terms and conditions at any time by posting changes online. Please review these terms and conditions regularly to ensure that you are aware of any changes. All existing bookings will be at the rate quoted or applicable rate in effect at the time of booking.
9.3 GetBusTour shall store, process and use all information regarding your personal details in accordance with the requirements of the Data Protection Act.
9.4 This Agreement and any accompanying quotation represents the entire agreement between you and GetBusTour in relation to its subject matter. If there is any discrepancy between the terms of this Agreement and the quotation, the terms of this Agreement shall prevail.
10 Disputes
This Agreement shall be construed in accordance with Hungarian law and you and GetBusTour each agree to submit to the exclusive jurisdiction of the Hungarian Courts in respect of any dispute or claim arising out of or in connection with this Agreement.
11 Force Majeure
GetBusTour and the service provider cannot be held liable for delays, changes or cancellation of service due to force majeure, or to other circumstances that are unforeseeable or beyond the service provider control, such as accidents suffered by third parties on the transfer route, police checkpoints, acts of terrorism, extreme weather conditions, closed border crossing point, pandemic, due to an unexpected or persistent illness of a passenger, etc.
12 Intellectual Property Rights
12.1 Copyrights, trademarks and other intellectual property rights of the website have been granted under license to GetBusTour and are protected by national and international regulations governing intellectual property.
12.2 Use of our website content by third parties for any purpose other than booking transfers is prohibited, including the modification, subsequent publication and total or partial reproduction or representation of the same without the express consent of GetBusTour.
13 Cookies
Cookies are short reports that are sent and stored on the hard drive of the user's computer through your browser when it connects to a web. Cookies can be used to collect and store user data while connected to provide you the requested services and sometimes tend not to keep. Cookies can be themselves or others.Cookies are short reports that are sent and stored on the hard drive of the user's computer through your browser when it connects to a web. Cookies can be used to collect and store user data while connected to provide you the requested services and sometimes tend not to keep. Cookies can be themselves or others.
There are several types of cookies:
- Technical cookies that facilitate user navigation and use of the various options or services offered by the web as identify the session, allow access to certain areas, facilitate orders, purchases, filling out forms, registration, security, facilitating functionalities (videos, social networks, etc..).
- Customization cookies that allow users to access services according to their preferences (language, browser, configuration, etc..).
- Analytical cookies which allow anonymous analysis of the behavior of web users and allow to measure user activity and develop navigation profiles in order to improve the websites.
So when you access our website, in compliance with Article 22 of Law 34/2002 of the Information Society Services, in the analytical cookies treatment, we have requested your consent to their use. All of this is to improve our services. We use Google Analytics to collect anonymous statistical information such as the number of visitors to our site. Cookies added by Google Analytics are governed by the privacy policies of Google Analytics. If you want you can disable cookies from Google Analytics.
However, please note that you can enable or disable cookies by following the instructions of your browser.
14 Other
If you encounter any problems with the service you book on GetBusTour website, have any complaints or comments please contact us and we'll endeavor to investigate the matter with the service provider on your behalf.
2014 September 16.
